Terms and Conditions

1. Agreement to Terms

These Terms are a legal agreement between you and Orb AI Inc., a Delaware corporation with its principal place of business in San Francisco, California. By accessing or using our services, creating an account, submitting information, or placing an order or preorder, you agree to these Terms.

If you do not agree to these Terms, do not use the services.

2. Additional Terms

Some services, products, purchases, preorders, subscriptions, software, developer tools, beta features, or promotions may be subject to additional terms. If additional terms apply, they become part of your agreement with Orb AI for that service or transaction.

Orders, preorders, reservations, and purchases for Bloo or other Orb AI products are also governed by the applicable Customer Sales Agreement and checkout terms presented at the time of order.

3. Eligibility and Accounts

You must be at least 18 years old or have the consent of a parent or legal guardian to use the services. You are responsible for the accuracy of information you provide and for maintaining the confidentiality of your account credentials.

You are responsible for activity under your account. Notify Orb AI promptly if you believe your account has been compromised.

4. Acceptable Use

You agree not to misuse the services. You may not:

• Use the services for unlawful, harmful, deceptive, abusive, infringing, or unsafe purposes.
• Interfere with, disrupt, overload, reverse engineer, scrape, or attempt to gain unauthorized access to the services or related systems.
• Upload, transmit, or generate content that violates law, infringes rights, or harms others.
• Bypass security, access controls, payment flows, usage limits, or technical restrictions.
• Use Bloo or Orb AI services as a medical device, emergency response system, surveillance system, childcare replacement, eldercare replacement, or life-safety system.

5. Bloo and AI Features

Bloo and related AI features may generate responses, suggestions, reminders, summaries, or other content. AI output may be incomplete, inaccurate, unexpected, or unsuitable for a particular purpose. You are responsible for evaluating output before relying on it.

Orb AI services do not provide medical, legal, financial, therapeutic, clinical, emergency, or other professional advice. You should consult qualified professionals for professional advice.

6. Product Information and Availability

Product descriptions, images, videos, demonstrations, prototypes, specifications, features, prices, availability, delivery estimates, and pickup options may change. Pre-production materials are provided for informational and marketing purposes and may not represent the final product.

Orb AI may modify, suspend, discontinue, reject, cancel, or limit services, features, accounts, orders, preorders, products, delivery options, or pickup locations where permitted by law and applicable agreements.

7. Payments, Orders, and Refunds

Prices, fees, taxes, delivery costs, logistics costs, customs charges, and other charges may be shown at checkout or requested before fulfillment where applicable. You authorize Orb AI and its payment processors to charge the payment method you provide for amounts owed.

Returns, cancellations, and refunds for product orders and preorders are governed by the applicable Customer Sales Agreement and checkout terms. Orb AI does not accept returns or refunds after Bloo has been made available for delivery or pickup, entered final fulfillment, shipped, or delivered, except where required by applicable law.

8. User Content and Feedback

You may provide content, prompts, profile information, setup details, hub ideas, feedback, or other materials. You retain rights you have in your content, but you grant Orb AI a non-exclusive, worldwide, royalty-free license to use, host, reproduce, modify, display, process, and transmit that content as needed to operate, provide, secure, improve, and support the services.

If you provide feedback, suggestions, or ideas, Orb AI may use them without restriction or compensation to you.

9. Intellectual Property

Orb AI and its licensors own the services, software, designs, interfaces, graphics, trademarks, logos, content, models, systems, documentation, and other materials we provide, except for rights expressly granted to you. These Terms do not transfer any ownership rights to you.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from the services except as expressly permitted by Orb AI in writing.

10. Third Party Services

The services may include or link to third party services, payment processors, platforms, tools, or content. Orb AI is not responsible for third party services, and your use of them may be governed by separate terms and policies.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the services, you acknowledge that we process information as described there.

12. Disclaimers

To the maximum extent permitted by law, the services and products are provided as is and as available. Orb AI disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, reliability, accuracy, and uninterrupted or error-free operation.

Some jurisdictions do not allow certain disclaimers, so some of these disclaimers may not apply to you.

13. Limitation of Liability

To the maximum extent permitted by law, Orb AI and its officers, directors, employees, contractors, suppliers, partners, service providers, payment processors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including lost profits, lost data, lost business, loss of goodwill, product downtime, delay damages, or substitute product costs.

To the maximum extent permitted by law, Orb AI's total liability for any claim arising out of or related to the services, products, orders, preorders, software, or these Terms will not exceed the amount you paid to Orb AI for the service or product giving rise to the claim.

14. Indemnity

You agree to defend, indemnify, and hold harmless Orb AI and its officers, directors, employees, contractors, suppliers, partners, service providers, payment processors, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of the services, violation of these Terms, violation of law, or infringement of another person's rights.

15. Changes and Termination

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the services after an update means you accept the updated Terms where permitted by law.

We may suspend or terminate access to the services if you violate these Terms, create risk, or use the services in a way that may harm Orb AI, users, or others.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, except where the mandatory consumer protection laws of your place of residence require otherwise.

Before starting a formal legal claim, you agree to first contact Orb AI at alireza@orbai.ai and give Orb AI a reasonable opportunity to resolve the dispute informally. If a dispute cannot be resolved informally, it will be handled in the state or federal courts located in Delaware, unless applicable law requires a different venue.

17. Contact

Orb AI Inc.

San Francisco, California

Email: alireza@orbai.ai

Website: https://www.orbai.ai